Since behaviors are ugly we use Evidence-Based Management to design our work activities...
Evidence-Based management means Trial & Error
+ . We admit a certain humbleness in our ability to arrange human behaviors and build this humbleness into our design approach. Behaviors are not consistent. Needs changes with Key Behavioral Moments
+ , or even on a whim. Any evidence that an activity is effective is only good for now.
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We design work activities in ways that allow them to be constantly reshaped
We try out new approaches and if they don’t work, or if the situation changes, we discard them and try something else. In creative endeavors we must be very creative in how we pursue effectiveness.
‘The changes will drive people nuts!’
Yes, but nuts is better than apathetic. Our goals are consistent, it’s only how we seek the goals that changes. If our current approach isn’t getting us There then we change the approach. But There remains the same. This approach is very practical – it’s on-the-ground and in-the-laboratory. These are not theoretical exercises carried out in a conference room. We insert our trials into ongoing, time-pressured research, support and governance teams. And, of course, the teams know to continually expect these trials.
Our inventory of Tools & Techniques should be constantly growing in number.
This implies we have someone or some team constantly evaluating new ones. This is not just for the sake of having new ones, but in response to the ever-changing challenges of keeping R&D effectiveness high. We maintain an inventory of Tools & Techniques and our situational assessment of when they can and shouldn’t be used in our R&D endeavors.
More Core Arguments for Organizational Behaviors